Error -6000, -82 or -6000, -106 when opening or accessing the company file
Solution 1: Remove spaces after the company name and before the company file extension
- Log out of QuickBooks Desktop on all machines.
- Open to the folder where the company file is stored.
- Right-click on the company file and choose Rename.
- Select the name of the file, then check and remove any spaces between the file extension and the name of the company.
- Try to open or create a company file.
If the issue persists, proceed to Solution 2.
Solution 2: Turn off hosting with each computer where QuickBooks is installed
- For Single-User Access:
Note: Turning off Hosting mode disables multi-user access.- Go to File > Utilities > Stop Hosting Multi-User Access.
- When "Stop hosting multi-user access" message appears, select Yes.
- When the "Company file must be closed" message appears, select Yes.
- For Multi-User Access:
Note: This error usually indicates that one or more client computers are incorrectly set up to host multi-user access. - On each client computer displaying the error:
- In the No Company Open window, select File , then choose Utilities.
- Confirm that the menu option Host Multi-User Access is displayed. One or more client computers might display the menu option, Stop Hosting Multi-User Access, which indicates they are already hosting multi-user access.
- Select the Stop Hosting Multi-User Access option on any client computer displaying the Stop Hosting Multi-User Access, then follow the prompts to turn off hosting.
- Try opening the problem file again. The log-in window should now display. If the issue persists, please proceed to Solution 3.
Solution 3: For Multi-User access, switch to Hosting Local and Remote files mode
Note: Perform this procedure only if the previous steps fail to resolve the error.
- With QuickBooks open, press the F2 key to open the Product Information window.
- Verify that under Local Server Information at the bottom of the window, Hosting is set to local files only.
- Select the File menu and select Switch to Multi-user Mode.
- Open a company file on a network computer. For more information, see the QuickBooks in-product Help or set up multi-user or network for QuickBooks Desktop resource page.
- Once the company file is open, press the F2 key to open the Product Information window.
- Verify that under Local Server Information at the bottom of the window, Hosting is set to local files only.
Reminder: To provide other QuickBooks users with continuous access to the company file, the computer that is hosting multi-user access must be left on, and the user who set up QuickBooks must remain logged in; however, QuickBooks does not need to be open.
If the issue persist, please proceed to Solution 4.
Solution 4: Run the Quick Fix my Program tool on the client computer
- Download and install the QuickBooks Tools Hub on the client computer. You used this tool to run the File Doctor.
- In the QuickBooks Tools Hub, select Program Problems.
- Select Quick Fix my Program.
- Start QuickBooks Desktop and open your data file.
Solution 5: Follow standard data troubleshooting
It is possible that your company file has data damage.
(Article source from: https://quickbooks.intuit.com/learn-support/en-us/multi-user-mode/error-6000-82-or-6000-106-when-opening-or-accessing-the-company/00/202012)
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